Project

General

Profile

Wiki » History » Version 8

Guoqiang Du, 2020-03-13 15:34

1 6 Guoqiang Du
*How To Get Technical Support* 
2 1 Guoqiang Du
3 5 Guoqiang Du
1. Register user account on support.thundercomm.com
4 1 Guoqiang Du
5 6 Guoqiang Du
2.Send email to "service@thundercomm.com" for service project setup and registered account approval.
6
* Email Subject:  “Thundercomm Technical Support Required”
7
* Fill the document “Thundercomm_Project_spec.xlsx”
8
* Send to "service@thundercomm.com" 
9 5 Guoqiang Du
10 6 Guoqiang Du
3. Once the service project is setup, we will email notify the create project information, then the registered account can log on the website and submit your support requirement
11 7 Guoqiang Du
12
13 8 Guoqiang Du
* How to Get Technical Document
14 7 Guoqiang Du
15
1. Visit the https://www.thundercomm.com/app_en/store/list
16
17
2. Log on the website with your user name and account
18
19
3. Download the document via the order number