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User documentation

Technical Support Project Setup

2021-04-20 08:28

It is the document to apply the Technical Service

Redmine User Guide

2023-08-28 03:14

Please refer the user guide documents for Thundercomm support system Redmine

Technical documentation

How to Get Techinical Support

2021-09-22 04:55

It is the user guide to get the techinical support for Turbox SOM and DK

How to Get Turbox Techinical Documents

2020-03-13 14:01

It is a document about How to Get Turbox Techinical Documents

SOM FAE Service Suspension Notice:

Dear customer,
During the upcoming Chinese National Day, which will be observed from October 1st to October 7th, 2024 (Beijing time), some engineers in China may take additional leave days before and after the official holiday to visit their relatives and friends or spend time with their families.
However, during this period, FAE engineers in corresponding regions abroad will continue to work according to the local time. If any critical issues require the assistance of Chinese engineers, please create a ticket, and we will strive to respond as promptly as possible before and after the holiday.
Thanks.