Turbox-Public

How To Get Technical Support

1. Register user account on support.thundercomm.com

2.Send email to "service@thundercomm.com" for service project setup and registered account approval.

• Email Subject: “Thundercomm Technical Support Required”
• Fill the document “Thundercomm_Project_spec.xlsx”
• Send to "service@thundercomm.com"

3. Once the service project is setup, we will email notify the create project information, then the registered account can log on the website and submit your support requirement

• How to Get Technical Document

1. Visit the https://www.thundercomm.com/app_en/store/list

2. Log on the website with your user name and account

3. Download the document via the order number