Wiki » History » Version 11
Guoqiang Du, 2020-03-13 22:05
1 | 6 | Guoqiang Du | *How To Get Technical Support* |
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2 | 1 | Guoqiang Du | |
3 | 5 | Guoqiang Du | 1. Register user account on support.thundercomm.com |
4 | 1 | Guoqiang Du | |
5 | 6 | Guoqiang Du | 2.Send email to "service@thundercomm.com" for service project setup and registered account approval. |
6 | * Email Subject: “Thundercomm Technical Support Required” |
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7 | 11 | Guoqiang Du | * Fill the document “Thundercomm_Project_spec.xlsx” [[http://support.thundercomm.com/attachments/46]] |
8 | 6 | Guoqiang Du | * Send to "service@thundercomm.com" |
9 | 5 | Guoqiang Du | |
10 | 6 | Guoqiang Du | 3. Once the service project is setup, we will email notify the create project information, then the registered account can log on the website and submit your support requirement |
11 | 7 | Guoqiang Du | |
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13 | 10 | Guoqiang Du | *How to Get Technical Document* |
14 | 7 | Guoqiang Du | |
15 | 11 | Guoqiang Du | Please refer to the document [[http://support.thundercomm.com/attachments/47]] |