Project

General

Profile

Wiki » History » Version 11

Guoqiang Du, 2020-03-13 22:05

1 6 Guoqiang Du
*How To Get Technical Support* 
2 1 Guoqiang Du
3 5 Guoqiang Du
1. Register user account on support.thundercomm.com
4 1 Guoqiang Du
5 6 Guoqiang Du
2.Send email to "service@thundercomm.com" for service project setup and registered account approval.
6
* Email Subject:  “Thundercomm Technical Support Required”
7 11 Guoqiang Du
* Fill the document “Thundercomm_Project_spec.xlsx” [[http://support.thundercomm.com/attachments/46]]
8 6 Guoqiang Du
* Send to "service@thundercomm.com" 
9 5 Guoqiang Du
10 6 Guoqiang Du
3. Once the service project is setup, we will email notify the create project information, then the registered account can log on the website and submit your support requirement
11 7 Guoqiang Du
12
13 10 Guoqiang Du
*How to Get Technical Document*
14 7 Guoqiang Du
15 11 Guoqiang Du
Please refer to the document [[http://support.thundercomm.com/attachments/47]]