Turbox-Public

How To Get Technical Support

1. Register user account on support.thundercomm.com

2.Send email to "service@thundercomm.com" for service project setup and registered account approval.

• Email Subject: “Thundercomm Technical Support Required”
• Fill the document “Thundercomm_Project_spec.xlsx”
• Send to "service@thundercomm.com"

3. Once the service project is setup, we will email notify the create project information, then the registered account can log on the website and submit your support requirement

How to Get Technical Document

1. Visit the https://www.thundercomm.com/app_en/store/list

2. Log on the website with your user name and account

3. Download the document via the order number