Wiki » History » Version 9
Guoqiang Du, 2020-03-13 15:34
| 1 | 6 | Guoqiang Du | *How To Get Technical Support* |
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| 2 | 1 | Guoqiang Du | |
| 3 | 5 | Guoqiang Du | 1. Register user account on support.thundercomm.com |
| 4 | 1 | Guoqiang Du | |
| 5 | 6 | Guoqiang Du | 2.Send email to "service@thundercomm.com" for service project setup and registered account approval. |
| 6 | * Email Subject: “Thundercomm Technical Support Required” |
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| 7 | * Fill the document “Thundercomm_Project_spec.xlsx” |
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| 8 | * Send to "service@thundercomm.com" |
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| 9 | 5 | Guoqiang Du | |
| 10 | 6 | Guoqiang Du | 3. Once the service project is setup, we will email notify the create project information, then the registered account can log on the website and submit your support requirement |
| 11 | 7 | Guoqiang Du | |
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| 13 | 9 | Guoqiang Du | * How to Get Technical Document* |
| 14 | 7 | Guoqiang Du | |
| 15 | 1. Visit the https://www.thundercomm.com/app_en/store/list |
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| 16 | |||
| 17 | 2. Log on the website with your user name and account |
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| 19 | 3. Download the document via the order number |